Refund and Cancellation Policy
Effective Date: 10/13/2025

At Karin Gomar, PhD, we value your time and commitment, and we strive to offer the same in return. Please read the following policy carefully to understand how cancellations and refunds are handled for individual sessions and intensive programs.

1. Individual (Hourly) Sessions
Cancellations or rescheduling must be made at least 24 hours in advance of the scheduled appointment time.
Sessions canceled with less than 24 hours’ notice, or missed without prior communication (“no-shows”), will be charged in full and are not eligible for a refund.
Exceptions may be made only in cases of emergency or unforeseen circumstances, at the sole discretion of Dr. Gomar.

2. Intensive Programs or Multi-Day Sessions
Cancellations made 10 days or more before the start of the intensive will receive a full refund minus a 20 % administrative fee.
Cancellations made fewer than 10 days before the intensive are not eligible for a refund, as your place is reserved exclusively for you.
If you need to reschedule and notify us at least 10 days in advance, your payment may be applied to a future intensive date (subject to availability).

3. Missed Sessions and Late Arrivals
If you arrive late, the session will still end at the scheduled time to respect other clients’ appointments.
Missed sessions without prior notice will be charged in full.

4. Refund Method
All approved refunds will be processed through the original payment method within 10 business days of confirmation.

5. Contact for Cancellations
To cancel or reschedule a session, please contact:
📧 schwank.karin@gmail.com

​📞 + (502) 5523-1000